Contact Info

Phone: 215-393-8330 | Email: info@americandentaldesigns.com

 

Compliance Policy

 

 

 

Compliance Policy for American Dental Designs

Effective Date: 1st January, 2025

 

At American Dental Designs, we are dedicated to providing the highest service standards while strictly adhering to applicable laws, industry regulations, and ethical practices. This Compliance Policy outlines our commitment to regulatory compliance, safety, and transparency in all our operations.

 

1. Regulatory Compliance

We comply with all relevant federal, state, and local laws, including but not limited to:

  • FDA Regulations: All of our dental products meet the FDA’s requirements for safety, performance, and quality.
  • HIPAA Compliance: Patient information is safeguarded in accordance with the Health Insurance Portability and Accountability Act (HIPAA) to ensure the protection of all patient data.
  • OSHA Standards: We adhere to Occupational Safety and Health Administration (OSHA) regulations to maintain a safe and healthy workplace for all employees.
  • TCPA Compliance: We follow the Telephone Consumer Protection Act (TCPA) to ensure that all SMS communications are compliant, including obtaining proper consent for messages.

 

2. Communication Compliance

We ensure compliance with communication regulations, including:

  • SMS and Text Messaging: We ensure that all SMS marketing and communications are fully compliant with the Telephone Consumer Protection Act (TCPA), which includes obtaining express consent from recipients before sending SMS messages. Opt-in and opt-out options are provided to maintain transparency. The options for HELP and reaching our privacy and compliance policy are also included.
  • Email Marketing: We comply with the CAN-SPAM Act for all email marketing and communication, ensuring that all emails provide recipients with clear opt-out instructions and respect privacy preferences.

 

3. Data Protection and Privacy

We respect and protect the confidentiality of client and patient data:

  • HIPAA Compliance: We strictly adhere to HIPAA regulations for the protection of health information, ensuring that all patient data is handled securely and only disclosed in accordance with the law.
  • Data Security: We implement best practices to protect sensitive data from unauthorized access, loss, or theft through encryption, firewalls, and secure storage.
  • GDPR Compliance: For international clients, we comply with the General Data Protection Regulation (GDPR) to ensure privacy rights and data protection.

 

4. Payment and Financial Compliance

We ensure that all financial transactions and billing practices are compliant with industry standards:

  • PCI DSS: We follow Payment Card Industry Data Security Standard (PCI DSS) guidelines for secure processing of payment information to protect customers’ credit card data.
  • Consumer Protection Laws: We comply with all consumer protection laws, including those governing warranties, refunds, and payment processing.

 

5. Product Compliance

We ensure the quality and safety of all products manufactured at our dental lab:

  • FDA Compliance: All dental devices and products we produce meet FDA regulatory standards, ensuring their safety, effectiveness, and functionality in medical settings.
  • Material Safety: We ensure that all materials used to create dental products are safe, ethically sourced, and comply with relevant industry standards.

 

6. Workplace and Employee Compliance

We uphold a commitment to safety and fairness in the workplace:

  • OSHA Compliance: We maintain a safe working environment in line with Occupational Safety and Health Administration (OSHA) guidelines, protecting our employees from potential hazards in the workplace.
  • Equal Employment Opportunity (EEO): We provide equal employment opportunities in compliance with federal and state employment laws, ensuring a non-discriminatory environment.

 

7. Advertising and Marketing Compliance

We ensure all marketing materials and advertisements are truthful and comply with applicable laws:

  • FTC Compliance: We adhere to the Federal Trade Commission (FTC) guidelines for advertising, ensuring all marketing claims are substantiated, truthful, and not misleading.
  • Health and Safety Claims: Any health-related claims made in advertisements or promotional materials are truthful and comply with regulatory standards for medical products and devices.

 

8. Reporting and Accountability

We encourage a culture of transparency and ethical behavior:

  • Internal Reporting: Employees and partners are encouraged to report potential compliance violations or ethical concerns. All reports will be handled in confidence and investigated thoroughly.
  • Accountability: We are accountable to the highest standards of business conduct and ensure that any violations of this policy are addressed promptly and appropriately.

 

For any questions or concerns regarding our compliance policies, please contact us at American Dental Designs

Email: customercare@americandentaldesigns.com
Phone: 215-393-8330
Address: 717 Bethlehem Pike, Montgomeryville, PA 18936